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Categories of till fraud

Sweet-hearting- An accomplice ('sweetheart') presents expensive items for purchase. The till operator rings up the items - but at a lower price, or the till operator fails to register items altogether. This type of loss shows up later as 'stock shrinkage'.

No Sales/Void - 'No sales' purchases accumulate a cash surplus in the till, which is them removed by the end of the shift.  'No sales' should be exceptional items, and should be checked, in particular towards the end of the shift.  This however makes heavy demands on management time - which gives rouge staff the opportunity they are looking for.  Voids are varition of 'No Sales,' with a genuine purchase cancelled after the client had left the premises.  The surplus is removed from the till by shift end.  

Returns and Refunds - Items of stock are removed from the shelves in a food store and presented to the check out for refund.  Cash is paid to an accomplice (sweetheart) or to the till operator.

Substitute Scanning -Where checkouts are equipped with bar-code scanning devices, the operator passes two items over the scanning device at one time so that only one item is recorded, (normally the low value item).

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