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"Maximise Profits By Reducing Losses" |
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Reporting When monitoring is complete and all the details have been recorded, we compile a report on the findings, and we show you the video evidence. Our report forms the basis of an appropriate plan of action. The client has three alternative ways of handling suspected theft: Passing the recorded evidence to the police in order to pursue a prosecution Dealing with the matters themselves. Or asking Retail Fraud trained members of staff to conduct an investigatory interview
Sample report: Client: Petroleum Retailer, City Centre Retail Outlet and Forecourt Monday 20 July 2004 22:03:40 Fred serves a 2 litre container of Milk, 20 cigarettes and 2 packets of crisps. The till is open at the time. He passes all 4 items in front of the scanner but with their bar codes away from it. No information comes up on the screen. He puts a £10 note into the open till and gives change. Monday 20 July 2004 22:32:06 Fred hands a customer 2 bottles of lucozade and 20 Regal King Size. He then scans one bottle of lucozade @ £0.70 and gives the change to the customer. Tuesday 21 July 2004 00:12:58 Fred sells a box of Tea Bags (Tetley), which are priced £1.49. However he manually rings in £0.49 and takes a £5 note from the customer and gives them change. Tuesday 21 July 2004 01:10:58 He sells two pints of milk and 20 cigarettes. He manually rings in one pint of milk @ £0.34. Tuesday 21 July 2004 01:21:02 Fred sells 2 bottles of C&C Orange and 40 Regal cigarettes. He scans in the 2 bottles of Club Orange, but he does not register the 40 cigarettes. Tuesday 21 July 200401:21:36 Fred opens the till with a key and removes two banknotes and some change. He puts the money into a nearly empty cigarette packet and then into his pocket.
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"Maximise Profits By Reducing Losses" |
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